Festival Daytime Pass purchasers must exchange their print-at-home ticket for an official Festival Pass. You may exchange your print-at-home ticket for an official pass anytime during the festival at Showplace Theatre, or prior to the festival at the GreenUP store (378 Alymer Street North). Print-at-home tickets will be accepted for Evening Features.

In addition, the following terms and conditions apply:
1) Tickets are non-refundable or redeemable for cash.
2) Unauthorized reproduction of tickets is not permitted.
3) Passes are valid for one person only, and cannot be shared.

Your tickets are being purchased from Reframe Film Festival (the organizer). Tickit's services are limited to generating tickets and forwarding your payment to the organizer. All communications or disputes regarding refunds, chargebacks, changes, disruptions and cancellation are between you and the organizer. Tickit will be not be liable or responsible in any way for refunds or chargebacks in connection with the organizer's events.